Question: What is an unlock code and why would I want to
unlock my phone?
Answer :
Most Networks/Carriers will lock their phones to their network, stopping
you from using it on any other network. Basically, they want to retain
your business as the handset will only work on their Network. Unlocking
is a way of releasing the Network lock on the phone and thus giving you
the freedom to use your phone on a different or more competitive
network.
Question: What do I need to order the unlock code for my HTC Pocket PC unlock my phone?
Answer : To order your HTC Pocket PC unlock code we will need information such as
the HTC Pocket PC Model, IMEI number and the current service provider (this is the
network/Carrier that the phone is currently locked to). We then
calculate your phone's unique unlock code and email it to you with
instructions on how to enter the code into your phone. You can view the
instruction
here
prior to ordering you code if you would like to see how simple it is.
Question: How do I find the IMEI number?
Answer: There are 2 ways to get your IMEI number;
1. Dialling *#06# into the phone and the IMEI (serial) number will be
displayed.
2. You can also find the IMEI on the label in the battery
compartment.
It will be labelled as Serial Number (S/N) or IMEI
 Question: How long before I receive my unlock code?
Answer: You will receive the code to unlock your phone within
24-48hrs Maximum.
Question: How do I enter the unlock
code into my phone?
Answer: Instructions on how to enter the code into your HTC can be found
here |
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Question: Do I need to re-enter the
code or is it permanently unlocked
Answer: The unlock code will only need to be enter once and will
permanently unlock your phone. Beware of other sites that claim to offer
the same service but at a ridiculously low price. They will probably
supply you with generic unlock codes that you need to re-enter every
couple of hours or so. Every HTC Pocket PC phone has a unique unlock code set on it
from the manufacture and we use the information you supply to us about
the phone form to generate that particular HTC Pocket PC handsets unique unlock
code.
Questions: Do you supply PUK codes?
Answer: No we do not. PUK stands for
Personal unblocking Code. You need to enter it if you have entered your
personal pin code incorrect. This acts as a security feature on your
mobile. If you do not have your PUK code, you will need to contact your
Network provider who will supply the code after a number of security
checks.
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